Some large orders and bulky items may require an adjustment to quoted delivery costs. Please email details of the products required for a final freight cost. Alternatively, feel free to submit your order with query and we will contact you to arrange appropriate shipping. You may cancel your order at any time prior to processing.
USA AND AUSTRALIAN DELIVERY
Please note that domestic orders are sent via Australia Post in Australia and we use USPS within USA Domestic. All USA and Australian orders should include a daytime delivery address and contact details. Please note that we are unable to accept orders to P.O. Box numbers.
Kingbrown posts orders in batches on Fridays - unless that Friday happens to be a holiday. If Friday is a holiday, the orders will be sent the following week. This policy is subject to change during the christmas holiday season where shipping may be faster or slower due to holiday hours. Please print out a copy of your order for your records and refer to your order number when asking questions about it.
It usually takes 5-7 days once posted, within Australia and the USA.
Unforeseen supply problems or unexpected demand may occasionally result in stock being unavailable. Should there be a delay in despatching your order we will contact you immediately to advise you of the reason for the delay. You may cancel such an order at any time prior to processing.
At the moment the Kingbown online shop is only directly available to USA and Australian customers.
We do not have a Select a Country option setup yet for our cart so for any ORDERS OUTSIDE OF THE USA OR AUSTRALIA please email your name and order request to firstname.lastname@example.org.