SHOP INFORMATION

PRICING

• Prices, products and offers include GST
• All prices are correct at the time of online publication. Prices are subject to change without notice. Online pricing may differ from prices available elsewhere.
• All items are promoted in good faith to be available at the time of ordering.
• Unforseen supply problems or unexpected demand may occasionally result in stock being unavailable.
• We reserve the right to correct any printing errors.

RETURNS, REFUNDS AND EXCHANGES

We at Kingbrown are a tiny operation. We are sorry but cannot offer refunds and exchanges on our online ordering. All our products are in good condition before posting and great care is taken in packaging prior to sending.

Please contact us via email if you are entirely disgruntled and upset with your received goods. We hope to have happy readers.

FEEDBACK AND COMPLAINTS PROCEDURE

We welcome feedback and will try to attend to all complaints promptly. Please email: info@kingbrownmag.com.

INTERNATIONAL ORDERS

Sorry, at the moment the Kingbown online shop is only available to Australian customers.

We do not have international ordering setup for our cart just yet.

For international enquiries, please email info@kingbrownmag.com.

FAQs

When Does Kingbrown post orders?

Kingbrown posts orders in batches on Fridays - unless that Friday happens to be a holiday. If Friday is a holiday, the orders will be sent the following week. This policy is subject to change during the christmas holiday season where shipping may be faster or slower due to holiday hours. Please print out a copy of your order for your records and refer to your order number when asking questions about it.

Can I cancel my order?

The short answer is no. The long answer is no, please check your purchase, contact and postage details very carefully prior to submitting.

How do I estimate shipping?

Postage within Australia - 5-7 days