- Prices, products and offers include GST (Australia)
- All prices are correct at the time of online publication. Prices are subject to change without notice. Online pricing may differ from prices available elsewhere.
- All items are promoted in good faith to be available at the time of ordering.
- Unforseen supply problems or unexpected demand may occasionally result in stock being unavailable.
- We reserve the right to correct any printing errors.
RETURNS, REFUNDS AND EXCHANGES
We at Kingbrown are a tiny operation. We are sorry but cannot offer refunds and exchanges on our online ordering. All our products are in good condition before posting and great care is taken in packaging prior to sending.
Please contact us via email if you are entirely disgruntled and upset with your received goods. We hope to have happy readers.
FEEDBACK AND COMPLAINTS PROCEDURE
We welcome feedback and will try to attend to all complaints promptly. Please email: firstname.lastname@example.org.
Sorry, at the moment the Kingbown online shop is only available to AUSTRALIA or USA customers.
We do not have the rest of the world, international ordering setup for our cart yet.
If you live elsewhere, you can still make a manual order. Please email you name, postage address and items you want to order to email@example.com.
- When Does Kingbrown post orders?
- Kingbrown posts orders in batches on Fridays - unless that Friday happens to be a holiday. If Friday is a holiday, the orders will be sent the following week. This policy is subject to change during the christmas holiday season where shipping may be faster or slower due to holiday hours. Please print out a copy of your order for your records and refer to your order number when asking questions about it.
- Can I cancel my order?
- The short answer is no. The long answer is no, please check your purchase, contact and postage details very carefully prior to submitting.
- How do I estimate shipping?
- Domestic postage within Australia or USA approximately 5-7 days. International postage, please allow 14-21 days.